Customer Service

GLASSART maintains an interactive relationship with its customers and constantly improves its services, aiming at customer’s full satisfaction.

DESIGN SERVICES

  • Design Services by Specialized Design Department (Architects, Industrial Designers, Civil Engineers, Mechanical Engineers, etc.) for:
    • modern architectural design based on the needs of the user and the surrounding environment
    • elaboration of specialized studies for the industrial production of the building 
    • studies for the issuance of building permit, etc.
  • Certified specialized design for Passive Building, by PASSIVE HOUSE INSTITUT, GERMANY.

PROJECT SUPPORT SERVICES

GLASSART, within the framework of its customer’s service policy, has well-trained staff and privately owned vehicles caring for direct support and fast service.

The services offered are:

  • Maintenance Contract
  • Modifications due to change of use
  • Repairs to all products
  • Disassembly and reassembly of the complexes
  • Transfer and Relocation at a different area
  • Cleaning and Maintenance

For more information or assistance, please contact our GLASSART’s Customer Service by Phone by calling: (+30) 210 66.69.112 from Monday to Friday from 8.00 to 16:00 or by email: info@glassart.gr

  

After Sales Service

GLASSART, paying special attention to customer service, has created After Sales Service department. The aim of the department is to contribute even more to customer’s satisfaction based on its particular needs.

The After Sales Service executives coordinate maintenance services across Greece and may provide all necessary support either by phone (+30) 210 66.69.112 from Monday to Friday from 8.00 to 16:00 or through a visit from our technical support team on site when issues cannot be resolved remotely.